The art of implementing S&OP cannot be learned from a book
Many companies implement Sales & Operations Planning (S&OP), but what they don't realise is that S&OP goes way beyond processes and systems. 'You have to deal with clashing interests, emotions and people who have different mindsets,' says Slimstock's Sales Director Jan Kraaijeveld. In his eyes, S&OP is where art and science meet.

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