Federació Farmacèutica (Fedefarma) is one of the most important pharmaceutical cooperatives in Spain. With 7 distribution centres and over 3000 pharmacies in its network, the business fulfils more than 180,000 orders every day. The cooperative offers a complete range of 52,000 products to its associates, of which, more than 35,000 are permanently stocked.
Jordi Montserrat, Operations Coordinator at Fedefarma, highlight the challenge of tight margins in the industry: “Losing a 1% margin is a serious problem for us. If we do not have the best logistics to support us, it is impossible to survive in this market.”
Given that the sector is also heavily regulated and faces many restrictions from the government, Fedefarma realised that it needed a tool to optimise its inventory.