30 July 2026
Beirut Duty Free, one of the largest players in travel retail in the Middle East, chose Slimstock in order to have better control over stock planning within its airport business.
Beirut Duty Free comprises more than 650 staff members and welcomes millions of travellers annually, who can purchase a thoughtfully selected assortment of international products and unique Lebanese items.
From top-notch wines and spirits to the best cigars from all over the world, complemented by classic confectionery and freshly roasted nuts prepared according to age-old recipes, Beirut Duty Free provides its customers with a great shopping experience.
Demand at Beirut airport varies greatly by season, route and passenger type. This cooperation will ensure that stock levels correspond to the actual situation, preventing stores from being left without necessary goods or buying too much inventory.
Beirut Duty Free and Slimstock cooperation facilitated by their technology partner – Megatech
The inventory challenge in airport retail
Beirut Duty Free operates one of the biggest retail businesses in the Middle East, providing millions of travellers annually with a wide variety of products.
On one hand, selection of a proper solution is important in this case. On the other hand, Beirut Duty Free needed not only a good tool but also a partner capable of understanding and advising.
Planning made simpler
At Beirut Duty Free, the assortment of products depends on the preferences of passengers. Slimstock’s suite helps to avoid emergency orders based on experience by making clear plans for the future.
Through automating demand forecasting and replenishment, planners save time on manual operations and have the opportunity to focus on actual sales data.
This approach ensures that the shelves contain those products that passengers want to buy. No matter whether this is alcoholic drinks, luxury cigars or products from other categories, everything is managed according to passenger requirements and expectations.
Moreover, Slimstock’s suite offers transparency, as it is well integrated with Microsoft Dynamics and always up to date.
Partners for the long term
Beirut Duty Free was interested not only in getting software. The firm needed a partner who would understand the problem and think like it regarding development.
Although Slimstock’s suite satisfied all the requirements, it was the expertise of Slimstock in the retail sector that impressed Beirut Duty Free.
“Stock planning in travel retail is not an easy task. Passenger flow and seasons can vary; you cannot make mistakes when it comes to shelf. Slimstock helps us to be always one step ahead.” – Antoine Massé, General Manager at Beirut Duty Free.
The experience of Slimstock in the sphere of retail travel played a critical role in building a partnership for Beirut Duty Free. This expertise transformed relations from a vendor-customer relationship into a true partnership.
“We are delighted to establish partnership with BDF. Travel retail has a number of its own challenges and our goal is to help BDF to plan better, ensure product availability for passengers and react faster in changing conditions of demand. By combining the strengths of Slimstock’s planning solution with BDF’s know-how in the market, we are contributing to daily decision-making and improving travellers’ experience at BDF stores.” – Rachid Labrik, CEO at Slimstock MEA.
About Beirut Duty Free
Beirut Duty Free belongs to the most prestigious travel retail outlets in the Middle East, working together with Aer Rianta International, the company which made history by opening the world’s first duty free shop in Shannon, Ireland in 1947. Today, Beirut Duty Free has a professional staff of about 650 people, with a large assortment of international products and unique Lebanese products.
About Slimstock
Slimstock is a reliable supply chain planning partner that works with retailers and distributors from all over the world, helping them to increase forecast accuracy, reduce excess inventory and achieve business results with Slimstock’s suite.
