The support exceeds our expectations!
Given that Slimstock, a Dutch-owned company, did not have many local customers that were fully implemented in Chile, nor did it have an office or a local team at the time, choosing Slim4 was a risk. However, according to Mauricio Mora, it was one of the greatest decisions the business made: “the service and support of Slimstock has been excellent”.
With help from the consultants at Slimstock, all of the specific business rules required for each division have been successfully translated into Slim4. This has resulted in a robust yet dynamic daily system. Mauricio goes on to add: “The consultants at Slimstock were quick in understanding our requirements and were able to deliver the solutions on a tight deadline. Any call we make to the helpdesk is always resolved, ensuring that our ordering processes always continues.”