Makro increases efficiency and responsiveness through centralised stock control
Cash-and-carry wholesaler, Makro, had a decentralized supply chain structure. With each branch responsible for placing its own orders, this approach required a lot of the team’s time to manage and often led to lead time delays. By introducing a centralized inventory function with Slim4 as the backbone, the ordering process is now faster and more efficient. “We have created a responsive supply chain,” states Tony Webster, Head of Supply chain at Makro. He explains how this came in handy during the corona crisis and how Slimstock helped with this.
“Compared to the consumer market, we have far more erratic demand patterns,” states Webster. “As restaurants change their menu, they need completely different ingredients from one day to the next. Given the impact of seasonal changes, reopening after a lockdown or preparing for a major event, an individual customer can suddenly purchase a significant part of the stock at a specific location.”
“I see Slimstock much more as a partner than as a software supplier.”
Tony Webster, Head of Supply Chain at Makro