Enhancing the customer experience
“We strive to de-risk our customer’s projects. To achieve this goal while still offering exceptional value we have had to completely change the way we think about inventory,” explains Alex Bernard, Director of Commercial at DBD. With customers including major home builders such as Barratt Homes, Taylor Wimpey and Galliford Try, Alex and his team are looking for ways to offer their customer a more reliable and resilient service.
To adopt a more efficient inventory model, DBD took the decision to implement Slimstock’s inventory optimisation solution, Slim4. Focused on improving service levels, the first step in the project was to define more logical stocking policies.
“With the support of Slimstock’s consultancy services, we now have a much better understanding of which products we need to stock and which items we can afford to manage as a true non-stocked product. As a result, we have increased availability while simultaneously achieving significant reductions in inventory costs.”