Realise your potential with Slimstock

Are you an ambitious professional with a passion for supply chain management? Do you want to progress your career in a business that places real value on its people? Are you always looking out for new opportunities to improve? If you answered yes to these questions, find out more about the exciting careers at Slimstock.

With double-digit year on year growth, we are always on the lookout for new talent to join our expanding team. So if you think you are up to the challenge, explore our vacancies to right a position that is right for you!

Join our team of inventory experts

As Europe’s leading inventory management specialist, we believe that having a winning supply chain is a necessity in order to survive. With over 20 years’ experience and a growing customer base of over 750 customers, we are just as dedicating to helping our customers achieve operational excellence as ever!

To help our customers realise their inventory and supply chain goals, we understand the importance of providing the perfect combination of best of breed solutions, well aligned processes and robust systems. However, in order to deliver optimal results, we rely on our diverse team of industry experts!

Application Support Specialist - Full Time - Redditch

We are looking for a bright, enthusiastic and motivated person to join our application support helpdesk team, within a well-established and progressive company. Specialising in inventory management and supply chain consultancy, we provide a flexible software solution to assist our expert team in delivering solutions to businesses, that far exceeds the competition.

Currently a team of 5 people, we are looking for the 6th member of our helpdesk to assist our customers with their queries in a professional, helpful and friendly manner. We pride ourselves on high-quality support and because we deliver that, our customers speak very highly of us. All of our team members are highly valued and you will be a key player in providing this high-quality service.

Your main responsibilities will be:

  • To take inbound calls and emails.
  • To log, detail, progress and resolve 1st line support tickets.
  • To correctly prioritise and resolve tickets within the SLA.
  • To keep the CRM system and all relevant documentation up to date.
  • To create, troubleshoot and fix SQL queries and scripts.
  • To install new systems, as well as patch and upgrade existing systems.
  • To support the internal laptops, desktops and network equipment.
  • To correctly escalate issues to the helpdesk team leader, where appropriate.

 The successful candidate must posses the following soft skills:

  • Have excellent written and verbal communication skills.
  • Be punctual, presentable and motivated.
  • Be able to provide a professional and positive customer service experience.
  • Be efficient and organised.
  • Be a very fast, willing and adaptable learner.

 The successful candidate must posses the following technical skills:

  • Previous desktop support / application support experience.
  • Basic networking knowledge. (IP Addresses, DNS, DHCP, firewalls, etc.)
  • Knowledge of different VPN software and establishing VPN connections.
  • Microsoft SQL Server and the ability to write SQL queries and scripts.
  • Microsoft Windows server and desktop operating systems.
  • Microsoft office products.

It is also desirable to have some supply chain or inventory management experience, but this is not essential.

We provide a comprehensive training program for the role, to bring you up to speed on inventory management and supply chain concepts, as well as familiarisation training on the software and its features.

We will also support you in your continued professional growth and development. We offer a range of benefits, such as a private health care insurance policy, in house catering facilities and a fantastic working environment and atmosphere, with friendly and helpful colleagues.

Apply Now

If this sounds like the perfect role for you, send your C.V and covering letter by clicking the link below!

Technical Consultant - Customer Facing - Redditch

Slimstock
At Slimstock we dedicate all of our time and know-how to making sure our customers can rely on the best tools and knowledge to outperform their competition. We believe that having a winning supply chain is a necessity to survive and can easily influence ROCE (Return on Capital Employed) by more than 25%. After many years of implementing inventory optimization software we figured out that the key to success is the combination of best of breed solutions and the right understanding about the impact of inventory. That is the result of well aligned processes, systems and personnel.

The role
We are looking for a customer facing technical consultant to work within our growing and dynamic team. The ideal candidate will have a knowledge of core business processes whilst being proficient in identifying technical solutions to complex problems and a good understanding of supply chain processes and knowledge of demand planning processes.

The main responsibility is to liaise with the Slimstock solution architect and customer during the implementation of our supply chain optimization solution.

During the projects you will build a strong relationship of trust with several contacts within the customer’s organisation through your competence, empathy and understanding.

We work with a large variety of projects, customers, industries and markets offering a thoroughly
diversified scope.

Your profile

  • You have experience in a customer facing technical role.
  • You have experience working in a demand planning role or work for a solution provider within the industry
  • You have problem solving and analysis skills, you can rely on organisational and people management skills and have project management expertise.
  • You have an eye for detail and the ability to plan, prioritise and work to deadlines
  • You have strong, open and direct communication skills.
  • A willingness to travel in the UK and potentially internationally.
  • Current valid driving licence

Job Description – Technical Consultant
Develop solutions to support and enhance the implementation of supply chain optimisation software.
Requirements/Duties/Skills:

  • The ability to identify process improvements and value-added solutions to our customers.
  • The ability to take a conceptual idea and turn it into a functioning solution.
  • Be able to share clear communication of implementation status, issues, risks and effort.
  • Apply vertical industry and functional best practices as applicable to each customer.
  • Working with solution architects to scope, estimate and write technical statements of work for new projects.
  • Proficient in TSQL and Microsoft SQL Server architecture
  • Experience with BI tools for reporting and creation of reports
  • Experience with creating and deploying SQL SSIS packages
  • Competent with Microsoft office packages
  • Ensure that a plan is in place for each engagement for deployment, change management and adoption programs.
  • Understand customers’ requirements and needs and apply Slim4 best practices.
  • Provide customers with knowledge on performing advanced analysis of supply chain scenarios.
  • Working with sales to scope, estimate and write Statements of Work for new projects.
  • Partner with sales and professional services to develop a plan for making Slim4 a part of the client’s supply chain process integration as well as identifying future opportunities for growth.
  • Function as the voice of the customer and provide internal feedback on how Slim4 can serve our customers better.
  • Support the pre-sales and sales team as required.

Our offer

  • Full training of our system
  • A challenging environment with a lot of room for personal input to shape the business and the job
  • Great opportunity for personal and professional development
  • We offer exciting projects in the field of supply chain management in various industries and sectors
  • Competitive salary and benefits

If this sounds like the perfect role for you, send your C.V and covering letter by clicking the link below!

Implementation Consultant - Customer Facing - Redditch

Are you currently working in a supply chain position, merchandiser or assortment planner in a supply chain environment and looking for a new challenge?

At Slimstock we dedicate all of our time and know-how to making sure our customers can rely on the best tools and knowledge to outperform their competition.

Using our award-winning software solution, Slim4, we help retailers to better manage their demand, forecasting and inventory management processes. We are passionate about delivering return on investment for our customers and are looking for an individual to support our fast-growing business.

The role

We are looking for a customer facing consultant to work within our growing and dynamic team. The ideal candidate will have a good understanding of supply chain processes and knowledge of demand planning processes within the wholesale/manufacturing/retail sector and therefore will have experienced the challenges first hand.

The main responsibility is to lead the new customer implementations process and deliver ongoing support to existing and new customers to optimise processes.

During the projects you will build a strong relationship of trust with several contacts within the customer’s organisation through your competence, empathy and understanding.

We work with a large variety of projects, customers, industries and markets offering a thoroughly
diversified scope.

Your profile

  • You have experience in a customer facing technical role.
  • You have experience working in a demand planning role or work for a solution provider within the industry
  • You have problem solving and analysis skills, you can rely on organisational and people management skills and have project management expertise.
  • You have an eye for detail and the ability to plan, prioritise and work to deadlines
  • You have strong, open and direct communication skills.
  • A willingness to travel in the UK and potentially internationally.
  • Current valid driving licence

Job Description

Advise customers on supply chain processes, project management, implementation and customisation of software solutions. (Key)user training of operational and tactical employees.

Implementation Consultant/Trainer Job Duties:

  • Lead new Slim4 implementations including managing the project plan and project resources.
  • Ensure that a plan is in place for each engagement for deployment, change management and adoption programs.
  • Clear communication of implementation status, issues, risks and effort.
  • Understand customers’ requirements and needs and apply Slim4 best practices.
  • Apply vertical industry and functional best practices as applicable to each customer.
  • Establish and oversee the customer's initial adoption, training and development of best practices to build a strong foundation before and during initial roll out.
  • Provide customers with knowledge on performing advanced analysis of supply chain scenarios.
  • Troubleshooting customer issues during implementation.
  • Working with sales to scope, estimate and write Statements of Work for new projects.
  • Partner with sales and professional services to develop a plan for making Slim4 a part of the client’s supply chain process integration as well as identifying future opportunities for growth.
  • Function as the voice of the customer and provide internal feedback on how Slim4 can serve our customers better.
  • Support the pre-sales and sales team as required.

Our offer

  • Full training of our system
  • A challenging environment with a lot of room for personal input to shape the business and the job
  • Great opportunity for personal and professional development
  • We offer exciting projects in the field of supply chain management in various industries and sectors
  • Competitive salary and benefits

If this sounds like the perfect role for you, send your C.V and covering letter by clicking the link below!

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