For Mayflex, ensuring their supply chain is capable of attaining customer service excellence is not just a priority, it is essential. In order to retain and build upon the business’ position as market leader, the supplier of infrastructure, networking and electronic security solutions turned to Slimstock as their trusted knowledge partner for inventory management.
From the state of the art distribution centre located in the UK, the business offers a full range of structured cabling, racks and CCTV products to name but a few. With over 98% of orders being fulfilled from stock on a next day delivery basis, the exceptional efficiency of the supply chain operation has helped Mayflex build a reputation for reliability. In April 2015, Mayflex was taken over by Sonepar; an independent family-owned company with global market leadership in the B-to-B distribution of electrical products and related services. Consequently, Mayflex has become a key operating company within the Sonepar Group.
As a business that continually reviews its systems and processes to ensure they offer the industry’s most effective means of demand fulfilment, Mayflex implemented Slimstock’s inventory management solution, Slim4, to drive further efficiencies across the business. “As the scale and complexity of our business grew, we turned to Slimstock to help professionalise our approach to inventory management,” explains Selwyn Smith, group purchasing manager at Mayflex.
“Slimstock’s supply chain expertise ensured that the implementation of software, process and mindset was swift, effective and well managed throughout.” Selwyn Smith goes on to add: “Above all, the team at Slimstock made every effort to ensure that the impact on our day to day operations was minimal.”
Following the successful implementation of Slim4, the team at Mayflex have much greater visibility over their operations: “We now have a reliable reporting tool that we can depend upon to offer clarity over our availability and inventory positions: Through providing timely insights into our operations which are both robust and intelligible, our entire business has benefited hugely”.
Since implementing Slim4, the converged IP solutions specialist has already achieved a 20% reduction in inventory days. Furthermore, through optimising their entire inventory management process, availability across the top performing product lines has increased to over 99.9%. “Ultimately, the success of this project has had a game-changing impact on both our competitiveness and efficiency,” explains Selwyn.
“Operational excellence is something that is never truly attained: there are always further opportunities to achieve additional efficiencies. With a winning combination of a highly skilled team, extensive project management experience, Mayflex is a great example of a company who refuses to rest on their laurels as they constantly strive to improve. For this reason, I see great synergy between Mayflex and Slimstock and I look forward to building upon what has already been an extremely effective partnership,” Concludes Richard Evans, managing director at Slimstock UK.