Heuschen & Schrouff adopts new approach to supply chain planning

“As a business that is committed to connecting people and culture through food, its vital we offer customers both exceptional choice and product quality. Therefore, to solidify our position as the no. 1 importer and distributor of authentic Asian Food, we needed to revolutionise our approach to supply chain planning”, Marc Boits, CEO at Heuschen & Schrouff

A desire for continuous improvement

Explaining the rapid implementation process Marc Boits states: “Our team has fully embraced Slim4. Within just 6 months, the platform has been fully adopted throughout our supply chain. For a business of our size, this is a huge achievement.”

Through helping to automate routine supply chain workflows and providing exception-based alerts, the planning team can now adapt to changing market conditions, ensuring better alignment throughout the business.

Boits added: “Our team can optimise product shelf life, respond to erratic lead times and manage the impact of promotions. As a result, we have already seen a significant improvement in service levels. More importantly, by creating visibility within our supply chain, and helping to better align sales and supply chain teams, we have gained a much better grip on reducing waste.”