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IMPLEMENTATION

Our implementation process has been specifically designed to guarantee the successful implementation of Slim4. We also provide supply chain teams with the level of interaction, guidance and nurturing required to ensure they are able to reach their full potential. As a best of breed solution, Slim4 seamlessly bolts on to any ERP system via a robust and proven data exchange method.

 

5 PHASES IN OUR IMPLEMENTATION PROCESS TO GUARANTEE OPERATION EXCELLENCE

PHASE 1: IMPLEMENTATION KICK OFF AND FORMALISING BLUEPRINT

In order to provide direction for the entire project and to ensure that the end result will exceed your expectations, the kick-off phase is focused on 2 points. First of all outlining your specific supply chain goals and second defining a clear scope. During these phases, our consultants will work closely with your team to map your business processes, as well as the flow of goods.

We develop a technical blueprint that ensures the seamless data exchange between Slim4 and your ERP system.

PHASE 2: SYSTEM CONFIGURATION, INSTALLATION & TESTING

The next step of the implementation process is to configure the system, install and to test. We also apply the technical design to the configuration of Slim4. This is to ensure that Slim4 is set up around your business's exact requirements.

As part of this phase, the software will be installed within your business and configured according to the project scope. Together with your team, we validate the design of the system as well as the data interfacing with the ERP system through rigorous testing. The result is a robust system that is capable of supporting your business in realising its supply chain goals.

PHASE 3: TEAM TRAINING THROUGH OUR CERTIFIED TRAINING PROGRAM

Step 3 is to train your team through our certified training program. To ensure that your team is able to hit the ground running, it’s vital that they have a full understanding of how Slim4 operates. And how it can be applied to their day to day work. Thus, to help your team gain the knowledge required to use the software effectively, all users will complete a structured certification program. With all training taking place on-site, users will complete the program using their own Slim4 system and real data from your business. Through successfully completing this phase of the project, your team will be fully certified to use Slim4.

PHASE 4: GO LIVE within as little as 3 months!

Once step 3 has finished, we go live! Within as little as 3 months (depending on the qualification data), you will be ready to go live with Slim4. Whether you decide to go live with Slim4 incrementally or with one big-bang, we are able to accommodate your specific business needs.

Making the first order with a supplier within Slim4 is an important moment in the project. In order to ensure that the system is working exactly as expected, our consultants will provide onsite support until your team is completely happy.  That the solution is more than capable of achieving the goals set out in the kick-off phase!

PHASE 5: CONTINUOUS SUPPORT, CUSTOMER CARE AND OUR ACADEMY

We keep supporting our customers in Asia. We offer continuous support, customer care, and our academy. The successful implementation of Slim4 is the first step in your journey towards inventory optimisation. To ensure your business realises its supply chain objectives, we offer a complete customer care package designed to help you get the most out of Slim4.

To keep your Slim4 system running at peak performance, our dedicated helpdesk is always on hand to help. Based locally, our technical experts will be your first point of call for everything from system upgrades to day-to-day technical support. In addition, our consultants can provide both remote and on-site support.

Furthermore, to enhance the knowledge of your team, we provide a full range of supply chain and inventory management courses via our Slimstock Academy. Not only do we provide Slim4 training for new employees, but we also want to give you the opportunity to gain knowledge. About inventory management, supply chain and much more through our regular specialist events. Through meeting other supply chain professionals you and your team will benefit from exchanging knowledge and experience with other customers.

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