As a business that is constantly innovating, Nisa continues to revisit its supply chain processes to offer customers greater value.
Since joining forces with Slimstock, Nisa has restructured its businesses as well updated many of its KPIs. “From helping us manage our changing warehouse capacity needs to trouble-shooting the operational challenges we face, the team at Slimstock have always offered a great level of support,” states Nick.
Explaining how the successful implementation of Slim4 helped the planning team to gain a clearer picture of demand, Louise adds: “We can now easily track demand streams from our retail, bulk & pre-sale operation. As a result, we can now align our purchasing decisions with the strategic focus of the business.”
Nick goes on to highlight: “Availability levels have improved over the last 18 months to the highest they have been in over 5 years. While several initiatives have helped us to attain this service milestone, Slim4 has played an important role in facilitating this success,” highlights Nick.
Mitigating risk across the supply chain
In addition to creating greater visibility, Louise also explains how Slim4 has helped Nisa to safeguard availability from supply chain volatility: “In our fast-paced retail environment, short- term disruption can have a major impact on our operation.”
With Slim4’s advanced truck-fill functionality, the planning team at Nisa now balance orders across multiple deliveries throughout the day to mitigate the impact of unexpected logistical delays. Louise goes on to add: “With Slim4, this process is fully automated saving a huge amount of time.”
“Ultimately, with clearer insight into evolving demand coupled with the introduction of smarter inbound logistics strategies, we have been able to significantly reduce the risk of stock-outs,” adds Nick.
Supply chain resilience
Although Nisa had started to see the benefits of Slim4, the disruption caused by Covid-19 forced Nick and his team to re-shift their supply chain focus. “With demand up by over 400% for some products, we have encountered supply chain challenges across all product categories. Consequently, we had to become far more flexible to changing demand,” states Nick.
Louise goes on to explain how the team responded to Covid-19: “Using the insights provided by Slim4, we could quickly gain an understanding of how different items were impacted by Covid-19. We could then apply the necessary parameter changes to all of the affected SKUs with just a few clicks.”
Summarising how Nisa remained responsive to the changing market conditions, Nick adds: “With support from Slim4, we have been able to fulfil our customer’s requirement for quick and effective replenishment.”