Helping our customer respond to Covid-19

Slimstock is committed to serving our customers through this difficult period.  On this page you will find information and advice on how to use Slim4 to adjust various outputs and parameters to help your business adapt to the uncertainty and fluctuations in supply and demand.

Furthermore, our Helpdesk and Consultants are fully operational and are here to support you as required.  Contact details are found below or if you’d prefer a call back please feel free to leave your details.

The advice and guidance within these documents pertain to latest versions of the Slim4 classic client and the Slim4 web user interface.  If you’re using an older version of the classic client please contact your Slimstock consultant or Slimstock Helpdesk.

Helpdesk contact details 
T: 01527 509 562

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Coronavirus: What questions do you have?

Complete the form below to submit any questions you have around the impact of Covid-19 or how Slimstock can help:

Tips & Tricks to tackle Covid-19

Before making any changes to your Slim4 system we recommend performing the following actions:

  • Take an archive of the current Slim4 position
  • Take an extract of the relevant forecast information, current safety stocks and other critical pieces of data.
  • Populating an available user-defined field with ‘COVID19’ or similar for future reference
  • Take extra care with audit messages, ensuring the comments and concise, clear and relevant as these may prove critical at a later date

These actions can both be achieved within Slim4 classic and Slim4 web client, if you require assistance with any of these points please contact the UK Account Manager, ">Jenny Lowrie

Adjust your forecast

Faced with unusual demand patterns, you may feel it is necessary to adjust your forecast. In this document, we explain what steps you can take within Slim4. Click here to read our guide to forecast adjustments.

Lead time adjustments

Given the disruption caused by the coronavirus, you may need to adjust the lead times to account for supplier delays. Click here to find out how you can manage changes in lead within Slim4.

Safety stock adjustments

To absorb sudden peaks in demand, safety stocks may need to be adjusted. In this document, we explain what steps you can take to manipulate how safety stock is calculated. Click here to find out more.

Check out our webinars below!

Over the coming days and weeks, we will continue to add more useful resources to this page.

Web client webinar

Webinar | Explore the latest version of Slim4

Sign up today for the webinar and discover how you will benefit from upgrading to Slim4 Web Client!

forecast webinar

How can I fine-tune my forecast within Slim4?

Secure your spot on our forecasting webinar!

How can you set a solid foundation for accelerated growth?

Secure your spot on our MasterData webinar!

proritising process

How to build a dynamic and actionable planning process

Register today for our planning process webinar!