Coach House turn the tables on the competition with supply chain initiative
As the UK’s most trusted name in the furniture and giftware industry, maintaining exceptional levels of customer satisfaction is paramount to Coach House’s success. To underpin the business’ continued growth and bolster their market leading position, the furniture wholesaler, has this week announced a strategic partnership with inventory experts, Slimstock.
As a company that started out dealing antique furniture from a barn in Yorkshire, Coach House has grown significantly over the last 40 years to become one of the largest trade-only homeware specialists in the UK. Today, the business boasts a state-of-the-art facility encompassing 60 themed showrooms in Accrington and over 600,000 square feet of warehousing, as well as a Trade Space in Chelsea. Amidst this growth, the family-run business’ focus remains unchanged: to source the best range of products from across the world and offer customers a truly exceptional buying experience.
Future proofing the business
Committed to staying at the forefront of the furniture industry and ahead of the competition, the decision to implement Slimstock’s inventory optimisation solution, Slim4, forms part of a wider initiative to future-proof the business. “We are always looking for ways we can help our business go from strength to strength. As we strive to underpin our business’s growth, Slimstock’s inventory solution will provide us with the control we need to improve the service we provide our customers,” explains Richard Czarnopis, Supply Chain Manager at Coach House.
To improve upon their impressive record for providing customers with an inspiring range of products at the most economical prices, Coach House has already taken major steps towards optimising their supply chain operations. “Although our existing processes have worked for us for over 40 years, in order to support our growth aspirations, we needed to find better ways of working,” adds Czarnopis.
Through partnering with Slimstock, Coach House will become better positioned to increase the efficiency of their inventory processes. Furthermore, the purchasing team will have greater insight over the inventory; a key requisite to boost availability while still keeping a tight grip of inventory levels. “Given the support we have already received from the team at Slimstock, I have no doubt they are the right partner to help us take our business to the next level,” adds Czarnopis.
Richard Evans, Managing Director at Slimstock UK goes on to conclude: “As a business that is 100% dedicated to ensuring customers receive only the best level of service, I see great similarities between Slimstock and Coach House. With the inventory optimisation project now underway, we look forward to establishing a long-lasting partnership.”