Consistent Availability
“In our market, it is crucial that we are able to deliver items as quickly as possible,” states Wouter Kothuis, Operations Director at ABS All Brake Systems. However, in order to be able to deliver customer orders quickly and reliably, the business depends upon a high level of availability. “This is easy for fast moving items. The real challenge lies in managing the exceptions. With Slimstock’s inventory optimisation software, Slim4, we now have the long tail under control and through taking into account the hard facts, we can ensure we hold the right levels of stock.” Since implementing Slim4, availability has increased by around 3% and now sits at over 95%. For Kothuis, it is the consistency of this availability level that is important: “Slim4 helps us ensure we offer high levels of availability throughout the year and as a result, we can see that our service levels and customer satisfaction are increasing.”