Sales and Operations planning

S&OP is one of the most important company processes, it links the corporate strategy to the daily operations and aims to balance supply and demand. While S&OP is easy to understand, in practise it can be hard to implement.

People are the driving forces behind a good S&OP process, and it requires many complex social interactions. Managers from various departments, often with diverging KPI's, have to work together as a decision making unit. The Sales and Operations Planning process is aimed at aligning supply and demand to optimise financial results at the corporate level.

If you want to develop a good S&OP process or improve your current one, this course is for you.

The following topics are covered by the course:
1.     Understanding the position of different stake holders in the S&OP process
2.     Aligning of existing KPI's to support the business strategy
3.     Identifying bias in the supply chain and how to guard against it
4.     Identification of S&OP benefits to all parties
5.     Drawing up a plan for improving current processes
6.     How to apply the latest scientific knowledge in your environment, supported by real life examples

The course is intended for:
1.     Operations and Product Managers
2.     Sales and Account Managers
3.     Supply Chain Professionals
4.     Purchasing Professionals
5.     Financial Managers
6.     Marketing Professionals

Contents:
1.     S&OP today, latest developments and overview of best practise
2.     The impact of S&OP on your business
3.     Decision making and how to influence others affected by S&OP
4.     Behavioural factors that influence decision making in S&OP
5.     Bias within supply chain decision making
6.     Forecasting, Inventory Management, Flexibility and how to order
7.     How to make your S&OP improvement plan work

For information or to register for the course please contact Myriam Knook on +31 (0) 570 638400 or by mail at This e-mail address is being protected from spambots. You need JavaScript enabled to view it.